Shipping policy
Shipping Policy — Veyrapaw
Thank you for choosing Veyrapaw. Each crystal collar is carefully crafted, inspected, and securely packaged before being shipped to you and your beloved companion.
Free standard shipping is available on orders over $40.
Please note that additional shipping fees may apply to remote locations or areas where delivery costs are significantly higher.
Order Processing Time
All orders are processed within 1 business day after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
Shipping Origin
Orders are fulfilled and shipped from our fulfillment center in Shanghai, China.
Shipping Times & Delivery Estimates
Estimated delivery times after dispatch:
Standard Shipping:
6–12 business days
Express Shipping:
5–8 business days
Delivery times may vary slightly due to carrier handling, weather conditions, holidays, or customs processing.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
You can track your package throughout its journey until delivery.
Lost or Delayed Packages
If your package has not arrived within the expected delivery timeframe or appears to be lost in transit, please contact us at:
hello@veyrapaw.com
Our team will review your order status and assist you with the next steps.
Thank you for supporting Veyrapaw.
We are honored to create thoughtfully designed crystal collars for the pets you love.